Job Description

Job Summary: The Accounts Receivable Clerk works to provide support for existing accounts, including customer set-up, invoicing, reconciliation of customer payments, reporting, and problem resolution. Additionally, the specialist works with internal teams to support management of customer accounts and collection of past-due balances

Job Title: Accounts Receivable Clerk

Job ID: 72271

Pay Rate: $23-$25, depending on experience

Job Location: West Jordan

Shift: 8 a.m.-5 p.m . Monday-Friday

Responsibilities: Applicants could be required to do any of the following:

• Support incoming customer support phone and email inboxes
• Ensure timely collections of assigned accounts
• Handle complaints and triage to the appropriate internal stakeholder
• Set up new accounts and provide basic new customer orientation
• Prepare invoices and respond to customer inquiries
• Contact customers to resolve outstanding invoices
• Process incoming payments
• Prepare Bank deposits
• Provide standardized reports on customer usage
• Track account payment status
• Verify discrepancies and resolve clients' billing issues
• Identify and triage higher level escalations to appropriate manager. Escalate delinquent accounts to AR Manager.
• Report possible write-offs and credit memos to the AR Manager
• Complete other ad hoc duties as assigned

Qualifications :

• 5-7 years accounting experience, preferably in accounts receivable/ collections.
• Strong written and verbal communication skills
• Working knowledge in Microsoft Office and Google sheets
• Motivated to help others and solve problems
• Attention to detail demonstrating the ability to prioritize tasks
• Previous work with customer service and/or collections preferred

Job Tags

Shift work, Monday to Friday,

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