Job Description
Salary: $47,396.00 - $52,136.00 Annually
Location : Lakewood, CO
Job Type: Full-Time
Job Number: 00737
Division: Student Affairs
Opening Date: 08/26/2024
Closing Date: 9/9/2024 11:59 PM Mountain
To Apply: Complete an application and attach the following: A resume/cv and a cover letter describing your professional work experience and addressing the required qualifications.
Red Rocks Community College exemplifies extraordinary. We are dedicated to our , which promote student achievement, staff empowerment, and community engagement. We live our values: Integrity, Collaboration, Learning, Inclusiveness, and Communication.
RRCC seeks applicants who understand and have first-hand experience working with diverse populations, which may include but are not limited to, historically marginalized populations such as people of color, LGBTQ+ community members, veterans, first generation graduates, and people with disabilities.
Summary of Position The Success Coach comprehensively supports students who are at risk for non-persistence, ensuring they have the necessary guidance and resources to succeed in their academic endeavors. This position assists in developing personalized plans, working with individuals on a one-on-one basis. The Success Coach coordinates and organizes relevant support services, small group activities, and events, actively engages in recruitment efforts, and fosters collaboration across various departments.
This position monitors student progress through regular assessment and tracking of academic performance, attendance, and engagement, utilizes data-driven approaches to identify potential barriers to persistence, makes appropriate recommendations for intervention and support, and fosters a supportive environment conducive to student retention and success. Ultimately, the goal is to empower students to complete their programs, certificates, academic, and/or personal goals successfully.
The work schedule for this position is Monday through Friday, 8:00 am to 5:00 pm, with occasional evening and weekend commitments required. May require work at both campuses and travel between campuses.
A successful candidate possesses strong communication skills, and is at ease with the following:
- Commitment to Values: Demonstrates leadership and collaborative behaviors and actions that support RRCC values. Promotes an environment where equity creates opportunities for all students to achieve their educational goals.
- Relationship Building: Fosters and sustains robust connections, internally and externally, to effectively collaborate in providing support for all individuals.
- Student Success Focused: Makes decisions that support a student-first culture.
Qualifications Required Knowledge, Skills & Abilities
- Demonstrated ability to plan and implement events and activities.
- Ability to work independently, manage competing priorities, and meet deadlines.
- Strong communication skills.
- Ability to work from any RRCC campus (primarily our Lakewood campus with occasional hours at the Arvada campus).
Required Qualifications
- Bachelor's degree in Guidance and Counseling, Education, or a related field, from an accredited institution, or equivalent combination of education and experience. An equivalency will not count towards the one-year requirement below.
- Two years of customer service experience.
Preferred Qualifications
- Experience working within a TRIO or similar program.
Physical & Cognitive Demands
The following are some of the physical and cognitive demands commonly associated with this position.
- Occasionally moves, positions, and transports files and office materials weighing up to 10 lbs.
- This is largely a sedentary role. This position operates in an office environment and constantly uses a computer, and routinely uses standard office equipment including phones, copiers, etc.
- The person in this position constantly communicates with internal and external constituents and students. Must be able to exchange accurate information in these situations.
- Cognitive demands include comparing, copying, computing, compiling, analyzing, coordinating, synthesizing, negotiating, communicating, instructing, and interpersonal skills.
Reasonable Accommodation Statement
Red Rocks Community College provides reasonable accommodations to applicants and employees with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application and hiring process and/or during the course of employment, please contact Jennifer Matthews, Executive Director of Human Resources, at (303) 914-6298 or
Starting Salary Starting salary range for this position is $46,695 to $51,365 annually, commensurate with education and experience. This is a full-time, FLSA-exempt position. This position has been exempted from the State Classified System.
To Apply
All applicants must submit:
- Resume
- Detailed letter of interest (cover letter) addressing the job announcement.
Candidates will be evaluated based on their qualifications as related to the duties and responsibilities of the position. Candidates may redact any personally identifiable information on their materials including but are not limited to age, date of birth, and dates of attendance and date of graduation for educational institutions. Incomplete applications will not be considered.
Visit our to submit your application.
If you have questions regarding this position, please contact us at
Notice to all Applicants - Final candidate will be subject to successful completion of a background check, and, if applicable, a motor vehicle record review.
- Former employees of the Colorado Community College System, or one of its 13 colleges, who were disciplinarily terminated or resigned in lieu of termination, must disclose this information in their application material.
- Final candidates are required to submit unofficial transcripts for non-instructional positions and official transcripts for instructional positions to Human Resources within thirty (30) days of hire.
- Direct deposit of payroll is a condition of employment.
- Red Rocks Community College participates in E-Verify.
- Red Rocks Community College is a tobacco and smoke-free campus.
- All RRCC employees, except student employees, contribute to at a fixed percentage of their earnings and do not contribute to Social Security.
- Finalist must be willing to make Colorado their primary workplace.
RRCC/CCCS is an Equal Opportunity Employer Red Rocks Community College and Colorado Community College System believes when all human qualities are regarded with dignity and respect and when everyone has access to the individualized support they need, all will have the opportunity to thrive. In all aspects of the employment process, decisions are made based on merit, competence, performance and business need without regard to sex, gender, race, color, age, creed, national or ethnic origin, ancestry, physical or mental disability, familial status, veteran or military status, pregnancy status, marital status, religion, genetic information, gender expression, gender identity, sexual orientation, or any other protected status in accordance with applicable law. Our Accommodations and Non-Discrimination policies, plus other helpful information, can be found publicly at .
We also believe in going further. At RRCC we have a focus on equity and belonging. We strive to create a community in which everyone feels respected and valued for their unique talents and contributions, and where people from all backgrounds are able to achieve their goals. Red Rocks Community College acknowledges that inclusion and equity are multifaceted and complex concepts, and that our efforts in these areas will require innovation, intention, and an institutional commitment to these principles, across our entire college community.
Red Rocks Community College is an emerging Hispanic Serving Institution (HSI). As we move toward full HSI status, we are focused on servingness and are committed to creating a learning environment where equity is expected and our Latinx students thrive.
For information regarding Red Rocks Community College Security, including Clery Act/Crime Statistics for the campuses and surrounding area, please see the .
At RRCC, we value and uphold a commitment to a workplace that focuses on employees. In addition to rewarding and meaningful work, we offer a comprehensive selection of benefits to support our employees, including:
- Strong, flexible retirement benefits including 's Defined Benefit Plan or Defined Contribution Plan. RRCC contributes 21.61% of your salary on your behalf. Supplemental retirement plans including 401(k), 403(b) and 457 plans are also available.
- Comprehensive including medical, dental, vision, life, and flexible savings benefits.
- Employee assistance services such as counseling, professional coaching, financial planning, and more, are available to you and members of your household at no cost through the Colorado State Employee Assistance Program ().
- Generous benefits including up to 15 hours of annual leave and 10 hours sick leave per month, 10 paid holidays per year, and up to 18 hours for academic and volunteer activities.
- for employees and their eligible dependents at any community college within the Colorado Community College System or CCCOnline.
- State employees are eligible to participate in which offers discounts for retailers and services and other benefits resources.
- Employees may qualify for the Public Service Loan Forgiveness Program. Additional information about this program can be found on the website.
01
Do you have a bachelor's degree in Guidance and Counseling, Education, or a related field, from an accredited institution, or equivalent combination of education and experience? An equivalency will not count towards the one-year requirement.
02
Do you have two years of customer service experience?
Required Question
Job Tags
Holiday work, Full time, Work experience placement, Flexible hours, Afternoon shift, Monday to Friday,